Tech Support (Information Services)

(This is an IMMEDIATE HIRE position)

Position: Tech Support (Information Services)
Location: Pitman, NJ
Job-Type: Full Time (8:30am – 5 pm Monday - Friday)


The Tech Support position will assist in the support and management of software and services, along with the opportunity for ongoing development efforts. The position will interact directly with other team members, internal staff, and clients. The ideal candidate must possess a strong combination of diverse skills.

RESPONSIBILITIES

  • Maintain an in-depth knowledge of existing systems and software.
  • Support/manage local and hosted systems, devices, and confidential information.
  • Provide prompt and effective customer service and technical support for those systems.
  • Recommend and implement improvements/enhancements to existing systems/services and processes.
  • Other duties as assigned.

QUALIFICATIONS

  • A Bachelor’s degree in Computer Science, IS/IT, Networking or related technical field OR the ability to demonstrate equivalent work/practical experience and knowledge.
  • Strong understanding of Windows 10 and Windows Server operating systems, especially in a network environment.
  • Experience with Microsoft Office applications and the broader Microsoft 365 platform (including admin concepts).
  • Experience with Linux, Apache, MySQL, PHP (LAMP) stack, preferably in combination with Drupal 7/8/9.
  • Experience with HTML, CSS, and javascript/jQuery.
  • Experience with other SQL and NoSQL databases and data analytics (like PowerBI) a plus.
  • Demonstrated ability to work independently and with a team.
  • Strong troubleshooting skills.
  • Ability to communicate timely, clearly, concisely, and professionally in written and oral responses.

Anthony J. Jannetti, Inc. is an Equal Opportunity Employer.


About AJJ

Anthony J. Jannetti, Inc. (AJJ), established in 1972, is an association management company located in Pitman, NJ. AJJ specializes in the management of health care organizations with a primary emphasis on professional nursing associations. AJJ is accredited by the Association Management Company Institute.


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(This is an IMMEDIATE HIRE position)

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